Terms of service.

01Service description

TaxJeje provides tax-compliance software for Nigerian taxpayers — freelancers, salary earners, sole proprietors, content creators, and small businesses. Our services include:

• Income and expense tracking with multi-currency FX conversion
• Tax calculation under the Nigeria Tax Act 2025
• AI Tax Expert (Pro tier)
• Invoice generation and client management
• Filing-ready PDFs for NRS Rev360 and state IRS portals
• Filing deadline reminders
• VAT threshold monitoring and small-company CIT-relief checks
• Audit-defence support for NRS objection responses

TaxJeje is a software tool that helps you calculate and organise your tax obligations. We do not file taxes on your behalf and do not provide personalised tax advice. See section 04.

02Subscription terms and pricing

All prices are in Nigerian Naira (NGN). Current subscription rates are shown on our pricing page and confirmed at checkout before any payment is taken. Subscriptions can be billed monthly or annually; yearly billing offers two months free relative to monthly pricing. We will notify existing subscribers before any price change takes effect.

03User responsibilities

By using TaxJeje, you agree to:

• Provide accurate and complete information
• Keep your account credentials secure
• Not share your account with others
• Use the service only for lawful purposes
• Maintain accurate financial records
• Verify all calculations and reports before filing with tax authorities
• Not attempt to manipulate or abuse the service

04Tax disclaimer

You are solely responsible for:

• The accuracy of the data you enter
• Verifying all tax calculations before filing
• Consulting a qualified tax professional for complex situations
• Filing your taxes correctly and on time with NRS
• Paying any taxes owed to the appropriate authorities

We strongly recommend consulting a certified tax professional for complex tax situations or significant financial decisions.

05Payment terms

Payments are processed through Paystack, Nigeria's leading PCI-DSS certified payment processor. By subscribing to a paid plan, you agree to:

• Pay the applicable subscription fee
• Automatic renewal at the end of each billing period
• Payment in Nigerian Naira (NGN) via card, bank transfer, or USSD
• Provide valid payment information

Failed payments

If a payment fails, you have a 7-day grace period to update your payment method. After the grace period, your account will be downgraded to the Free plan and access to paid features will be removed.

06Cancellation and refunds

Cancellation

• You may cancel your subscription at any time from /settings
• Cancellation takes effect at the end of your current billing period
• You retain access to paid features until the period ends
• Your data is retained and remains accessible on the Free plan

Refunds

This policy applies to every payment taken through TaxJeje.

Annual plans

• Full refund if you ask within 14 days of the charge and have not generated a filing pack or an audit export in that time.
• After 14 days, a pro-rata refund of the unused whole months, less any month in which you generated a filing pack or an audit export.

Monthly plans

• Full refund of the current month if you ask within 7 days of the charge and have not generated a filing pack or an audit export in that period.
• Otherwise, cancellation stops the next charge; the current month is not refunded.

One-off purchases

• The Filing plan is a single annual charge tied to one tax year. Full refund before you generate that year’s filing pack; none after, because the thing purchased has been delivered.

Always refunded in full, whenever you ask

• A duplicate or otherwise incorrect charge.
• A charge after you cancelled.
• A service outage of more than 48 consecutive hours during a filing deadline window, pro-rated for the affected period.

Refunds are returned to the original payment method within 10 working daysof approval. Your data is never deleted because of a refund — the account moves to the Free plan and your records remain accessible.

Nothing here limits any right you have under the Federal Competition and Consumer Protection Act 2018.

To request a refund, contact compliance@fattahlabs.com with the email on the account and the date of the charge.

07Limitation of liability

To the maximum extent permitted by Nigerian law:

• TaxJeje is provided “as is” without warranties of any kind
• We do not guarantee the accuracy of tax calculations or compliance with tax laws — see section 04
• We are not liable for any penalties, fines, or damages resulting from errors in your tax filings
• Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim
• We are not liable for indirect, incidental, special, or consequential damages

08Intellectual property

TaxJeje and its original content, features, and functionality are owned by Fattah Labs Ltd and protected by Nigerian and international copyright, trademark, and other intellectual-property laws.

You retain ownership of your data. By using the service, you grant us a limited licence to process your data solely for the purpose of providing the service to you.

09Account termination

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Engage in fraudulent or illegal activity
• Abuse or misuse the service
• Fail to pay subscription fees after the grace period

Upon termination, you have 30 days to export your data before it is permanently deleted.

10Governing law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in the courts of Kaduna State, Nigeria.

11Changes to terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the new Terms.

12Contact information

For questions about these Terms, contact:

• Email: compliance@fattahlabs.com
• Address:Fattah Labs Ltd (RC 9223584)
  3rd Floor, ASD City Mall
  Independence Way, Kaduna
  Nigeria